Privacy policy
Privacy Policy
Last Updated: February 28, 2026
NordSnacks (“NordSnacks,” “we,” “us,” or “our”) operates www.nordsnacks.com (the “Site”) and related services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from our Services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
NordSnacks
Montreal, Quebec
Canada
Tel: 438-819-2196
Email: contact@nordsnacks.com
For the purposes of applicable data protection laws, NordSnacks is the data controller of your personal information.
Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products.
2. Personal Information We Collect
“Personal information” means information that identifies, relates to, or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect:
Contact Information
- Name
- Billing and shipping address
- Email address
- Phone number
Order & Transaction Information
- Products viewed or purchased
- Order history
- Payment confirmation
- Returns and exchanges
Payment Information
Payments are processed securely through Shopify and third-party payment processors. We do not store full credit card numbers on our servers.
Account Information
- Username and password (if you create an account)
- Saved preferences
Device & Usage Information
- IP address
- Browser type
- Device identifiers
- Pages visited
- Referral source
- Cookies and similar technologies
Customer Support Communications
- Messages, emails, or other communications you send to us
We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
3. How We Collect Information
We collect personal information:
- Directly from you (when you place an order, create an account, subscribe to emails, or contact us)
- Automatically through cookies and analytics tools when you browse our Site
- From service providers (such as payment processors and shipping carriers)
4. How We Use Your Information
We use personal information to:
Fulfill Orders
- Process payments
- Ship products
- Provide order confirmations
- Manage returns and refunds
Provide Customer Support
- Respond to inquiries
- Resolve disputes
Improve Our Services
- Analyze website performance
- Enhance user experience
- Prevent fraud and security incidents
Marketing & Advertising
- Send promotional emails (if you opt in)
- Display relevant ads on third-party platforms
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.
5. Cookies & Advertising
We use cookies and similar technologies to:
- Remember your cart and preferences
- Analyze traffic
- Improve site performance
- Support advertising and remarketing
Depending on your location, you may opt out of targeted advertising through:
- The cookie banner on our website
- Your browser privacy settings
- The Global Privacy Control (GPC) signal
We do not sell personal information for monetary compensation.
However, certain data sharing for advertising purposes may be considered a “sale” or “sharing” under some privacy laws (such as certain U.S. state laws).
6. How We Share Personal Information
We share personal information only when necessary to operate our business:
Service Providers
- Shopify (ecommerce platform)
- Payment processors
- Shipping carriers
- Email service providers
- Fraud prevention services
- Analytics providers
These providers are contractually required to protect your data.
Legal Compliance
We may disclose personal information if required by law, subpoena, court order, or to protect our legal rights.
Business Transfers
If NordSnacks is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We do not sell personal information to data brokers.
7. International Transfers
Because we operate in Canada and use service providers in other countries (including the United States), your personal information may be transferred outside your country of residence.
Where required, we use legally recognized safeguards such as Standard Contractual Clauses or equivalent protections.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Comply with legal and tax obligations
- Resolve disputes
- Enforce agreements
When no longer required, data is securely deleted or anonymized.
9. Your Rights
Depending on your location (including Canada, the United States, UK, or EU), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request portability of your data
- Object to or restrict certain processing
- Opt out of targeted advertising
- Withdraw consent (where applicable)
To exercise your rights, contact:
contact@nordsnacks.com
Tel: 438-819-2196
We may need to verify your identity before processing your request.
We will not discriminate against you for exercising your privacy rights.